Last updated: July 9, 2026
This Privacy Policy describes how Ideamax Group LLC ("Ideamax", "we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our online store (the "Site").
Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Information you provide: your name, billing and shipping address, email address, phone number, company name, payment information, and the contents of any message or artwork you send us.
- Information collected automatically: your IP address, browser and device characteristics, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
- Order information: details of the products you view, add to cart, or purchase.
How We Use Your Information
- Process and fulfill your orders, including producing custom items, arranging shipping, and sending order confirmations.
- Provide customer support and respond to your requests and quotes.
- Communicate with you about your order, our products, and promotions (where permitted).
- Detect and prevent fraud and protect the security of the Site.
- Improve and optimize our Site and services.
How We Share Your Information
We share your personal information with service providers who help us operate our business, such as our e-commerce platform (Shopify), payment processors, and shipping and production partners. We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.
Cookies and Tracking
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect how the Site works.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
Your Rights
Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Children's Privacy
The Site is not intended for children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date above indicates when this policy was last revised.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Ideamax Group LLC
18751 Railroad St, City of Industry, CA 91748
Email: info@ideamaxpromo.com